Simply put this means that a part of your application has been flagged by the automated credit scoring systems as needing to be checked by a human. This can be for many reasons including frequent address changes and is not always related to your credit score.
The Cotswold Company can not check the progress of the application, nor speed it up, on your behalf. This is for your data protection.
We have an agreement that all applications will have a decision within a short period of time, so the inconvenience to you should be minimal.