Please make sure that the code is correct, it is very easy for an I to look like a 1 for example, or an O to look like a 0!
Our codes are not case sensitive.
Some codes will have exclusions (Sale items, or bundles) - this should be marked clearly.
All codes will have an expiry date, so please check to see if this has expired.
You cannot use more than work code at a time - a full list of our terms and conditions regarding codes can be found here.