Missed deliveries will incur an additional charge, except for parcel deliveries and accessories where a calling card is left for re-delivery at no extra charge.
Please note that if you miss your delivery it is likely that you will be charged an additional amount. This is because we are still charged by the courier. These costs are listed below and are dependent on the service.
Please make sure you are available to receive delivery on the delivery date that has been agreed. If you find that you are unable to receive delivery, please make sure you notify us at least 48 hours in advance.
Total order weight under 25kg - £20
Total order weight over 25kg - £40