Due to the ongoing international supply chain difficulties, we continue to see unprecedented delays at the UK ports affecting our ability to deliver to the dates we quoted when you ordered. We are working hard to minimise disruption, and if you have an outstanding order, we will be in touch to advise you of any updates we have. We apologise wholeheartedly for any inconvenience you are facing - if you would like to discuss this further, please email sales@cotswoldco.com, and we will be in touch.
If your delivery date has moved, this is usually because we've received some stock that we're not happy with, and it hasn't passed our QC checks. This can be something very minor, but if we're not satisfied with the product, we can't send it out to you.
These delays can also be for issues outside our control, such as the weather affecting ships docking at port or industrial action.
As an apology for the delay, we will amend your order for something similar that's in stock if you'd like.
If you're happy to wait, we would appreciate your patience, and we promise to keep you up to date with the progress of your order.
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