Delivery

Delivery options

• Is delivery always free?
• How much does your delivery cost?
• Can you remove packaging?
• Can I choose my own delivery time?
• Do you deliver at the weekend?
• Can you remove my old furniture?

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Timeframes

• How do I book a delivery date?
• What are your delivery cut-offs for Christmas?
• How long will delivery take?
• Why has the in-stock date of my order changed?
• Will my items arrive at the same time?
• Will all my items be delivered by the same courier?

General

• What couriers do you use?
• Can I choose a courier?
• Do you offer click and collect to your showrooms?
• Can I provide more detailed delivery instructions?
• Do you offer assembly?

Delivery Issues

• What should I do if my order does not arrive?
• How does delivery work if part of my order is out of stock?
• What happens if I miss my delivery?
• I need to change my delivery date
• I need to change my delivery time