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  1. Cotswold Company Support
  2. Ordering and payment information

Ordering and payment information

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Pre-purchase

  • Can I request a catalogue?
  • Do you price match?
  • The item I am interested in is showing as 'Due in xx weeks' - what does this mean?
  • Your website says the product is unavailable - what does this mean?
  • How do I know my furniture will fit?
  • What payment methods do you accept?

Post-purchase

  • Can I change delivery details on an order?
  • Can I see my previous orders?

Finance

  • Do you offer finance?
  • What are your finance options?
  • Is there a minimum spend?
  • Who supplies your finance?
  • Can I pay off my agreement early?
  • My application has been referred - what does this mean?
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Voucher codes

  • Why does the code not work?
  • Voucher code usage rules
  • Can I use a code on Sale items?

General

  • The colour does not match my existing furniture

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